
FAQ's
How can I track my order?
How can I track my order?
Once your order is shipped, we will send you a tracking ID via SMS or Email so you can follow your parcel’s journey.
How long does delivery take?
How long does delivery take?
We aim to deliver your glow to your doorstep within 2 to 4 working days.
Are your products 100% authentic?
Are your products 100% authentic?
Absolutely! At Glow Troupe, we only stock 100% original and genuine brands. Your skin’s safety and trust are our top priorities.
Do you offer Cash on Delivery (COD)?
Do you offer Cash on Delivery (COD)?
Yes! We offer Cash on Delivery nationwide to ensure a smooth and secure shopping experience for you.
What is your return/exchange policy?
What is your return/exchange policy?
If you receive a damaged or wrong product, please contact us within 24 hours of delivery for a quick replacement.
Can I get help choosing the right product?
Can I get help choosing the right product?
Of course! Drop us a message with your skin or hair concerns, and our team will help you find the perfect match for your routine.